FAQ'S(2)

1. How comfortable are the e-Bikes in this section?

The comfort level of e-Bikes varies depending on the model and brand. Some e-Bikes are designed specifically for comfort with features such as adjustable suspension, ergonomic handlebars, and comfortable saddles. Others may have a more sporty or performance-oriented design. Generally speaking, e-Bikes can be more comfortable than traditional bicycles as the pedal-assist feature allows riders to cover greater distances less effort. However, it's important to test ride different eBikes to find one that feels comfortable and suits your needs.

 2. What is the difference between a standard e-Bike and a ladies e-Bike?

The main difference between a standard e-Bike and a ladies e-Bike is the frame geometry. Ladies eBikes typically have a step-through frame design, which means the top tube is lowered or removed to make it easier to get on and off the e-bike. This is particularly beneficial for women who prefer wearing skirts or dresses while cycling. Additionally, ladies e-Bikes may have narrower handlebars, a more comfortable saddle, and other ergonomic features tailored to the female body shape. However, some women may prefer a standard e-Bike frame design, depending on their personal preferences and riding style.

3. What is the cost of running an e-Bike?

The cost of running an e-Bike varies depending on factors such as the cost of electricity in your area, the cost of maintenance and the frequency of use. On average, however, it is estimated that the cost of running an e-Bike is significantly lower than that a car or motorcycle, as eBikes are powered by rechargeable batteries and require less maintenance. Charging an e-Bike typically costs less than 10 cents(£0.07) per charge, and regular maintenance costs are usually lower than those of a traditional bicycle or motorized vehicle. Overall, the cost of running an e-Bike is relatively low compared to other forms of transportation.

4. What’s included in an electric bike conversion kit UK?

The contents of an electric bike conversion kit in the UK may vary depending on the brand and model, but typically they include:

1. Electric motor: The motor is the main component of the kit, which is installed on the bike's rear wheel hub or the crankshaft to provide power to the bike.

2. Battery: The battery is what powers the electric motor, and it is usually a lithium-ion battery. The battery capacity can vary depending on the kit, but a typical capacity is 36V/10Ah.

3. The controller is what regulates the power output from the battery to the motor. It is responsible for controlling the speed and power of the electric motor.

4. The display is usually an LCD screen that shows information such as battery level, speed, and distance traveled.

5. Throttle: The throttle is used to control the speed of the electric bike, and it is usually installed on the handlebar.

6. Brake levers: Some conversion kits come with brake levers that have built-in sensors that cut power to the motor when the brakes are applied.

7. Wiring and connectors: The kit comes with wiring and connectors to connect all the components.

8. Charger: The charger is used to charge the battery, and it is usually included in the kit.

9. Installation manual: The kit comes with an installation manual that provides instructions on how to install the components on the bike.

5. Pedal Assist System Upgrades?

Pedal Assist System (PAS) upgrades for electric bikes typically involve replacing the existing PAS sensor and controller with newer and more advanced ones. This can result in smoother and more efficient assistance when pedalling, as well as improved battery management and longer range. Some PAS upgrades also come with additional features such as LCD displays, adjustable assist levels, and smartphone connectivity. It's important to note that PAS upgrades may not be compatible with all e-bike models, so it's recommended to check with the manufacturer or a qualified bike mechanic before purchasing and installing one.

6. Which e-kit is right for me?

Choosing the right e-kit depends on your specific needs and preferences. Consider factors such as the type of bike you have, the type of terrain you will be riding on, the distance you plan to travel, and your budget. It's best to do research on different e-kits, read reviews, and consult with a professional to determine which one would be the best fit for you Which e-kit is right for me?

7. Do you have to pedal e-Bikes constantly to make them work?

 No, e-bikes have an electric motor that can provide power to the bike, allowing you to travel without having to pedal constantly. However, some e-bikes have a pedal-assist system that requires pedalling in order to activate the motor, while others have a throttle that allows you to control the motor without pedalling.

8. What is the lifespan of the battery?

The lifespan of a battery can vary depending on several factors, such as the type of battery, usage patterns, and environmental Generally, lithium-ion batteries commonly used in e-bikes have a lifespan of around 500-1000 charge cycles before they start to lose their capacity. However, with proper care and maintenance, the battery can last for several years. It's important to follow the
manufacturer's guidelines for charging and storing the battery, avoid extreme temperatures, and use the battery regularly to prolong its lifespan.

9. Can I use my e-Bike to carry goods?

Yes, you can use an e-Bike to carry goods. Many e-Bikes come with a rear rack or front basket that can be used to carry items such as groceries or bags. Additionally, there are cargo e-Bikes designed specifically for hauling larger or heavier loads, such as cargo bikes with large rear or front cargo boxes. However, it's important to note that there may be weight limits for your specific e-Bike, so be sure to check the manufacturer's guidelines before carrying heavy loads.

10. What are the aesthetic differences with an e-Bike?

Compared to traditional bicycles, e-Bikes often have a slightly larger frame to accommodate the motor and battery. They may also have different designs and shapes of frames and forks to incorporate the electronic components, e-Bikes often have a display or control panel on the handlebars for selecting assist levels and monitoring battery life. Some eBikes may also have integrated lights, fenders, racks, and other features for convenience and utility.

11. Is an electric mountain bike right for me?

Whether an electric mountain bike is right for you depends on your individual needs and preferences. Some factors to consider include your fitness level, the terrain you will be riding on, your budget, and how you plan to use the bike. Electric mountain bikes can be a great option for those who want to enjoy the thrill of off-road riding without getting exhausted too quickly. They can also be helpful for those with physical limitations or injuries. However, if you are looking for a more traditional mountain biking experience or want to improve your fitness level, a regular mountain bike may be a better choice. It's important to test ride both types of bikes to see which one feels most comfortable and suitable for your needs.

12. Can I fit a throttle to my e-bike?

In most cases, it is possible to fit a throttle to an e-Bike. However, the legality of doing so can vary depending on the country or region where you live. In some places, throttles are not allowed on e-Bikes and are only permitted on electric mopeds or motorcycles. It's important to check your local laws and regulations regarding e-Bikes and throttles before making any modifications to your bike.

13. I hear people using a lot of different terms for these bikes are they all the same?

People may use different terms for electric bikes depending on where they live or what they are used to. Some common terms for electric bikes include e-bikes,
electric bicycles, pedal-assist bikes, and power-assisted bicycles. These terms generally refer to the same type of vehicle, which is a bicycle equipped with an electric motor to provide power assistance while pedaling. However, there may be some differences in the specific features or regulations depending on the country or region.

14. How fast can I go with an e-bike?

The maximum speed of an eBike depends on the motor power and local regulations. In most countries, the maximum speed for e-Bikes is 25 km/h (15.5 mph) on flat ground when using the motor, but some countries and regions allow for higher speeds. Additionally, some e-Bikes are designed for off-road use and may have higher maximum speeds. It's important to check your local regulations and the specifications of your specific e-Bike model to determine the maximum speed

15. Do I need a licence or insurance for riding an e-bike?

In the UK, you do not need a license or insurance to ride an electric bike as long as it meets certain criteria. To be classified as an electric bike (EAPC - Electrically Assisted Pedal Cycle), the bike must have pedals that can be used to propel it, an electric motor that has a maximum power output of 250 watts, and a maximum speed of 15.5 mph (25 km/h). If your electric bike meets these criteria, you can ride it on the road and cycle paths without needing a license, insurance or paying road tax. However, if your electric bike exceeds these limits, it will be classified as a motor vehicle and you will need to have a license, insurance, and pay road tax to use it on public roads. It's always a good idea to check the local regulations as they may vary from country to country.

16. What size of wheel do I need?

The size of the wheel you need for your e-bike depends on various factors such as your riding style, terrain, and personal preference. Generally, larger wheels provide better stability and speed on rough terrain, while smaller wheels provide better acceleration and manoeuvrability.

Common wheel sizes for e-bikes include:

16" - 20": These are typically found on folding or compact e-bikes and are ideal for urban commuting or short rides.
24" - 26": These are the standard sizes for most e-bikes, suitable for various riding styles and terrains.
27.5" - 29": These larger wheels are typically found on e-mountain bikes and offer improved stability and control on rough terrain.
It's important to choose the right size wheel for your intended use to ensure a comfortable and safe ride.

17. What distance can I get from a fully charged battery ?

The range you can get from a fully charged battery on an eBike depends on several factors, such as the battery capacity, the power of the motor, the level of assistance you choose, the terrain, and your weight. Generally, most e-Bikes have a range of 20-100 miles on a single charge. Higher-end models with larger batteries and more powerful motors can often achieve longer ranges, while those with smaller batteries or less powerful motors may have shorter ranges. It's important to check the manufacturer's specifications and test ride the bike to get a better idea of the range you can expect.

18. How do I get the most out of my battery ?

Here are some tips for getting the most out of your e-bike battery:

1.  Keep your battery charged: Charge your battery regularly and avoid letting it completely run out of charge.
2.  Use the correct charger: Always use the charger that came with your e-bike to avoid damaging your battery.
3. Use your battery properly: Store your battery in a cool, dry place and avoid exposing it to extreme temperatures.
4. Avoid overloading your bike: Carrying too much weight can drain your battery faster, so try to avoid overloading your bike with heavy items.
5. Use pedal assist: Using pedal assist can help you get more out of your battery by reducing the amount of power needed to ride.
6. Use the right level of assist: Use a lower level of assist when riding on flat ground or downhill, and a higher level of assist when climbing hills.
7. Monitor your battery level: Keep an eye on your battery level and adjust your riding style accordingly to avoid running out of power.
8. Keep your bike well maintained: Regularly maintaining your e-bike can help ensure that it runs efficiently and doesn't drain your battery unnecessarily.

19. Are e-Bikes heavy?

Yes, e-bikes are generally heavier than traditional bicycles due to the added weight of the motor, battery, and other components. However, the weight can vary depending on the type of e-bike and its components. For example, a lightweight road e-bike may weigh less than a heavy-duty electric cargo bike.

20. Can I fit the kit myself ?

It is possible to fit an e-bike conversion kit yourself, but it requires some technical knowledge and skill. If you are not experienced in bike mechanics or electrical work, it is recommended that you have a professional bike mechanic or electrician install the kit for you to ensure proper installation and safe operation. Additionally, incorrect installation may void any warranty on the kit.

21. What torque does the motor generate ?

The torque generated by an e-bike motor depends on the specific motor and its power rating. Generally, higher-powered motors will generate more torque. For example, a mid-drive motor with a power rating of 500 watts may generate around 70 Nm of torque, while a more powerful 750-watt motor may generate around 80 Nm of torque. It's important to consult the specifications of a particular e-bike or conversion kit to determine the torque generated by its motor.

22. What size of bike do I need?

 The size of the bike you need depends on your height and inseam length. There are online bike size calculators that can help you determine the appropriate bike size for your measurements. It's important to have a bike that fits you properly to ensure comfort and safety while riding.

23. Can I use the E-bike in the rain ?

Yes, you can use an eBike in the rain, but it is important to take certain precautions to protect the electrical components from water damage. Look for e-Bikes with water-resistant or waterproof components, and avoid submerging the bike in water. Additionally, make sure to dry the bike thoroughly after riding in the rain to prevent rust and other damage.

24. Can I ride the E-bike without the motor being on ?

Yes, you can ride an e-bike without the motor being on just like a regular bike. The added weight of the e-bike components may make it slightly more challenging to pedal compared to a traditional bike, but it should still be possible to ride without the motor.

25. Can I use the E-bike under the influence of alcohol ?

It is not legal to ride any type of bicycle or e-bike while under the influence of alcohol or drugs. It can result in serious accidents and injuries.

26. Who can service an e-bike and how often ?

You can take your eBike to a local bike shop or eBike specialist for servicing. It is generally recommended to service your eBike once a year or every 500-1000 miles, whichever comes first. However, if you notice any issues with your eBike or if you use it frequently, you may need to have it serviced more often.

27. Can I refit the gears from my current rear wheel onto a new motored one?

It may be possible to transfer the gears from your current rear wheel onto a new motored wheel, but it depends on the specifics of the wheels and the kit you are using. It is recommended that you consult with a professional bike mechanic or the manufacturer of the conversion kit to determine if this is possible and how to properly do so.

28. Will the wheel fit my frame ?

Before purchasing a new wheel, it's important to ensure that the wheel size, axle width, and dropout spacing are compatible with your bike's frame. You may also need to check whether the new wheel is compatible with your bike's braking system. If you're unsure about compatibility, it's best to consult a bike mechanic or contact the manufacturer of the wheel you're interested in purchasing.

29. Do I need to buy an LCD computer to make the kit operate ?

No, an LCD computer is not necessary to make the kit operate, but it can provide useful information about your speed, distance, battery level, and other metrics. You can still operate the kit without an LCD computer by using a simple on/off switch or a throttle. However, if you want to access more advanced features or control the system more precisely, an LCD computer can be a valuable addition.

30. I have limited space to store a bike, how big are they ?

The size of an eBike can vary depending on the model and type, but they are generally similar in size to traditional bicycles. However, some e-Bikes may have larger frames or thicker tires, which can affect their overall size. Folding eBikes are also available, which can be more compact for storage in limited spaces. It's best to check the specifications of a specific eBike model to determine its size and whether it will fit in your storage space.

31. Is the battery removable for charging ?

Yes, most e-Bikes have removable batteries for easy charging. However, it's always best to check the specifications of the specific e-Bike you're
interested in to be sure.

32. How do I get the pedals to fit ?

The pedals should fit onto the cranks of the eBike just like a regular bicycle. Typically, there are threads on the cranks that match up with the threads on the pedals. To install the pedals, align the threads and turn them clockwise with a pedal wrench or an adjustable wrench until they are tight. Be sure not to cross-thread them, as this can damage the threads and make it difficult to remove the pedals later.

33. Can I change the non electric components?

Yes, you can change non-electric components on an eBike. However, it is important to make sure that the components you choose are compatible
with the electric components and the overall design of your eBike. It is recommended to consult with a bike mechanic or eBike specialist before
making any modifications to your e-Bike.

34. How do I fit the easy fit PAS Upgrade?

Here are the general steps to install an easy fit PAS upgrade on an electric bike:

1.  Remove the pedals and the bottom bracket.
2. Install the PAS sensor onto the bottom bracket spindle, making sure it is lined up with the crank arm.
3. Attach the magnet ring to the chainring using the supplied zip ties.
4.  The cable from the PAS sensor to the controller, making sure to keep it away from moving parts and the chain.
5.  Connect the PAS sensor cable to the controller.
6. Reinstall the bottom bracket and pedals.
7. Test the PAS system to make sure it is working properly.

It's important to follow the specific instructions that come with your particular PAS upgrade kit as there
may be slight differences in installation.

35. How do I fit a pannier rack battery?

Fitting a pannier rack battery typically involves the following steps:

1. Remove the existing pannier rack from the bike if necessary.
2. Attach the battery bracket to the pannier rack using screws or bolts provided.
3.Mount the battery onto the bracket.
4. Connect the battery cables to the motor and the controller.
5. Replace the pannier rack onto the bike, securing it in place with bolts or screws as needed.
6.Test the battery and make sure it is securely attached before riding.

It is important to follow the manufacturer's instructions carefully when fitting a pannier rack battery to ensure that it is installed correctly and safely.

36. Can I visit the premises to see the e-bikes/kits

As we are an online company we don't have a dedicated showroom,

37. Can I pay for an e-bike through a ride to work scheme?

Yes, in the UK, it is possible to purchase an electric bike through the government's Cycle to Work scheme, which allows employees to buy a bike and equipment with a tax-free salary sacrifice. Many e-bike retailers and bike shops participate in the scheme, so it's worth checking with your employer and local shops to see if they offer this option. That is correct. The Cycle to Work scheme in the UK is a government initiative that allows employees to save up to 42% on the cost of a new bike and cycling equipment. The scheme works through a salary sacrifice arrangement, where employees agree to a reduction in their gross salary in exchange for the use of a bike and equipment for commuting to work. Many e-bike retailers and bike shops are part of the scheme, so it's a great way to get an electric bike at a discounted price.

38. How do I fit a throttle to my bike?

The process for fitting a throttle to your bike will depend on the specific type of throttle and bike you have. Generally, you will need to locate the wires for the throttle and connect them to the appropriate wires on your bike's motor controller. This may involve splicing or soldering wires together, so it's important to follow the instructions for your specific throttle carefully. It's also a good idea to check that your bike is legal to ride with a throttle in your location, as some areas may have restrictions or regulations on throttle-equipped bikes. If you're not confident in your ability to install a throttle yourself, it's best to seek the help of a professional bike mechanic.

39. What do I do with the plastic ring on the motor hub?

The plastic ring on the motor hub of an e-bike is typically a protective cover that is meant to be removed before installation. It is used to protect the motor and wiring during transportation and storage. Before fitting the motor to the bike, make sure to remove this plastic ring to ensure proper functioning of the e-bike.

40. My e-bike is 14 months old & has developed a problem. As it wasn't used for 3 months over winter is it still within warranty?

The warranty for your e-bike may vary depending on the manufacturer and the specific terms of the warranty. However, it is unlikely that the warranty would cover issues that arise after the warranty period has expired, even if the bike was not used for a period of time. It's best to check the terms of the warranty for your e-bike or contact the manufacturer to determine if your issue is covered.

41. My friend has offered me the use of his 48 volt battery can I use it in place of my 36 volt one?

No, you should not use a 48V battery on an e-bike designed for a 36V battery. The voltage difference can damage the electrical components of your bike and may even be dangerous. It is important to use the correct voltage battery specified by the manufacturer to avoid damage to your e-bike and ensure safe operation.

42. Are disc brakes better than rim brakes?

Disc brakes generally provide better stopping power and perform better in wet conditions compared to rim brakes. However, they can be more expensive and require more maintenance. Ultimately, the choice between disc brakes and rim brakes depends on your personal preference and riding needs.

43. I can only get 3 of the 4 lights to turn green on my battery, is this normal?

No, it's not normal. If you're only seeing three of the four lights on your battery turn green, it could be an indication that your battery is not fully charged or that it's not functioning properly. It's a good idea to refer to your battery's user manual or contact the manufacturer for more information.

44. How do I fit the Torque Arm?

Fitting a torque arm involves the following steps:

1. Determine the appropriate location for the torque arm: The torque arm should be positioned on the opposite side of the driven shaft to the motor or gearbox. This will prevent any rotational movement from being transferred to the motor or gearbox.

2. Mount the torque arm bracket: The torque arm bracket should be securely mounted to a fixed structure using appropriate bolts or screws. The bracket should be positioned so that the torque arm will be perpendicular to the driven shaft.

3. Attach the torque arm: The torque arm should be attached to the bracket using a bolt or pin. The torque arm should be tightened securely to prevent any movement.

4. Adjust the torque arm: The torque arm may need to be adjusted to ensure that it is in the correct position. This can be done by loosening the bolt or pin and moving the arm to the desired position.

5. Secure the torque arm: Once the torque arm is in the correct position, it should be securely tightened to prevent any movement.

6. Check the installation: After fitting the torque arm, it is important to check that it is secure and that there is no movement or play in the system. This can be done by applying force to the system and observing any movement in the torque arm.

It is important to follow the manufacturer's instructions when fitting a torque arm to ensure that it is installed correctly and safely.

45. How do I fit a front 250W conversion wheel?

Fitting a front 250W conversion wheel involves the following steps:

1. Remove the front wheel of the bike: Before installing the conversion wheel, remove the front wheel of the bike by loosening the nuts or quick-release skewer that hold it in place.

2. Install the torque arm (if required): If your conversion kit comes with a torque arm, install it according to the manufacturer's instructions. This will help prevent the axle from rotating and damaging the dropouts on your bike frame.

3. Insert the axle: Insert the axle of the conversion wheel into the fork dropouts on the bike frame. Make sure the axle is centered and that the wheel is aligned with the fork.

4. Secure the axle: Use the nuts or quick-release skewer to secure the axle in place. Tighten the nuts or skewer enough to hold the wheel securely in place, but not so tight that the wheel cannot spin freely.

5. Connect the motor: Connect the motor cable to the controller, which should be mounted on the bike frame according to the manufacturer's instructions.

6. Mount the battery: If your conversion kit comes with a battery, mount it on the bike frame according to the manufacturer's instructions. Make sure the battery is securely attached and that the weight is balanced on the bike.

Test the system: Before riding, test the system to make sure the motor is working properly. Turn on the controller and spin the wheel. The motor should start to turn the wheel. If there are any issues, consult the manufacturer's instructions or contact customer support.

It is important to follow the manufacturer's instructions when installing a front 250W conversion wheel to ensure that it is installed correctly and safely.

46. Will a 250w kit fit my road bike?

It's difficult to answer this question without more information about your road bike and the specific 250w kit you are considering.

First, you'll want to make sure that your road bike is compatible with an electric bike conversion kit. Some road bikes may not be suitable for conversion due to their frame design or other factors.

Assuming your road bike is compatible, you'll need to ensure that the 250w kit you're considering is also compatible with your bike's specifications. For example, you'll need to ensure that the kit is designed to work with the wheel size, gearing, and brake system of your road bike.

If you're unsure about the compatibility of a specific kit with your road bike, it's best to consult with the manufacturer or a bike mechanic who can provide expert advice based on your specific situation.

47. What's the difference between a cassette and a freewheel?

Both a cassette and a freewheel are components of the rear wheel hub of a bike that allow the rider to coast without pedalling while still maintaining forward momentum. However, there are some key differences between the two:

1. Design: A freewheel consists of a single piece that threads onto the hub and contains the gears. A cassette, on the other hand, consists of individual cogs that slide onto a splined freehub body.

2. Compatibility: Freewheels and cassettes are not interchangeable. A bike designed for a freewheel cannot use a cassette, and vice versa. The reason for this is that the two systems have different spacing between the gears.

3. Removal and Replacement: Replacing a freewheel is relatively simple, as it can be threaded onto and off of the hub using a specific freewheel removal tool. With a cassette, the freehub body needs to be removed from the hub first before the cassette can be slid off.

4. Gear Range: Cassettes typically offer a wider range of gears than freewheels, which is one reason why they have largely replaced freewheels on modern bikes. Cassettes also tend to be lighter and more durable than freewheels.

Overall, cassettes are generally considered to be the superior system, but the choice between a cassette and a freewheel ultimately depends on the design
and intended use of the bike.

48. What ratio is on the freewheel?

The ratio on a freewheel can vary depending on the number of teeth on each cog. Freewheels typically come in a range of gear ratios, which can be
customized depending on the intended use of the bike.

To determine the gear ratio on a specific freewheel, you'll need to count the number of teeth on each cog and do some simple math. The gear ratio is calculated by dividing the number of teeth on the chainring (the front gear) by the number of teeth on the selected cog (the rear gear).

For example, if your bike has a 52-tooth chainring and you're using the 18-tooth cog on the freewheel, the gear ratio would be 2.89 (52 ÷ 18). This means that for every full rotation of the pedals, the rear wheel will rotate 2.89 times.

It's worth noting that the gear ratio is not the only factor that determines the ease or difficulty of pedaling. The overall gear range, the size of the wheels, and other factors also play a role in determining how easy or hard it is to pedal a bike in a given gear.