HIMIWAY - Before Purchase
HIMIWAY - Before Purchase
Shipping and Orders
- What is the time for the e-bike to be shipped?
- How can I track the logistics of my order?
- Do you provide free shipping?
- What are the dimensions and weight of the package that I will receive?
- Will the e-bike I received be assembled？
- Will my accessories be shipped together with the ebike?
- What should I do if I want to change the shipping address or cancel the order?
Payments
- What is Affirm and how to use it?
- What is Klarna Financing and how does it work?
- Why the payment failed?
- How can I finance with Paypal Credit?
- What are the payment methods?
Returns
- What's the policy for refund?
- What's the policy for model replacement and return?
- What's the policy for order modification?
- What's the policy for order cancellation?
FAQ's
- Does my height fit the Himiway ebike?
- How can I find the best ebike for my needs?
- What are the benefits of choosing Himiway e-bikes?
- FAQ on Himiway E-bike Batteries
- What is the speed limit for e-bikes in your state?
- What are the difference between Class 1, Class 2, and Class 3 E-bike?
- What is the average lifespan of Himiway ebike motor?
- How fast can the Himiway e-bike go?
- Does the ebike come mostly assembled? I'm a novice and is it easy to assemble?
- Do you offer free shipping?
- Why Himiway can be the long range expert?
Referral and Discounts
- Is there a military discount/ Service-oriented Groups?
- How to earn and redeem Himi Points?
- Can I stack two discounts repeatedly?
Warranty
Further Information
- How do I reach Himiway for after-sales service?
- Are Himiway e-bikes available for rent?
- How to make an appointment If I need service from a Himiway dealership?
- What service can I expect from Himiway dealers?
- Can I test ride a Himiway ebike before purchase?